Help desk support: This involves providing assistance to clients who have IT-related issues or questions. This can be done via phone, email, or chat.
Technical support: This involves providing more in-depth technical assistance to clients who are experiencing more complex IT issues.
Network management: This involves monitoring and managing a client's network to ensure that it is running smoothly and efficiently.
Security services: This involves implementing and maintaining security measures to protect a client's data and network from cyber threats.
Data backup and recovery: This involves creating regular backups of a client's data and having a plan in place to recover that data in the event of a disaster.
System monitoring and maintenance: This involves monitoring a client's systems for issues and performing regular maintenance to ensure that they are running smoothly.
Software installation and maintenance: This involves installing and maintaining software programs for clients.
Consulting and planning: This involves working with clients to understand their IT needs and goals, and developing plans to help them achieve those goals.